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Luxury Home

Roof Insurance Claim Denied?

REC Roofing Can Help. 98.5% Success Rate

Roof insurance claim denied in DallasFort Worth or East Texas? Adjuster-led re-inspection, photo/video documentation, and a submission-ready estimate. Free roof inspection.

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About the owner

Dallas Roofing Company

Ross Henderson

Owner / President

Rooted in faith and family, Ross brings more than insurance expertise to REC Roofing. Ross is a pastor’s son who’s family started a church in June 2000, Ross built on that foundation of service with a degree in Business/Interpersonal Communication and more than a decade living and working in Texas. He’s a licensed insurance adjuster who has served in two executive roles at Zurich North America, bringing extensive experience that gives him a rare, inside-and-out understanding of how roofing, documentation, and insurance truly intersect. Ross and his wife are raising two daughters, and he brings that same family-first integrity to every job—insisting on clear communication, clean job sites, and craftsmanship that lasts. Under his leadership, REC’s adjuster-led approach helps Dallas–Fort Worth and East Texas homeowners move from stress to solutions with honest guidance and a plan that’s easy to say “yes” to.

Why Choose REC Roofing?

Expertise

Insurance Adjusters On Staff

Local Texas Knowledge

Proven Success

Faith & Integrity

Professional Roofing

Difference

No guesswork—just results

DFW & Tyler storm patterns and weather you need

98.5% approval rate on denied claims

Christian-owned, community-driven, veteran-supportive

Expert roof and gutter services with warranty

Why Roof Insurance Claims Get Denied
(And How We Fix That)

Common denial reasons include insurers calling storm damage “wear and tear,” claiming issues are pre-existing or below deductible, or noting missing documentation from the first inspection. Our second-opinion re-inspection focuses on hail/wind patterns, soft-metal impacts, and code-tied evidence—so your claim reflects the full scope of damage.

  • Adjuster-led roof inspection (DFW & East Texas)

  • Photo evidence + slope-by-slope damage map

  • Submission-ready contractor estimate
    (line-item scope)

  • Clear next steps if re-inspection, appraisal, or dispute is needed

Wind-lifted shingles and ridge cap damage—Fort Worth home

Repair vs. Replacement After a Denied Claim

Not all storm losses require a full roof. If a durable, code-compliant roof repair solves it, we recommend that; when damage is system-wide, we explain why roof replacement is the better long-term value and document accordingly for the insurer. (Ask about ventilation/flashing upgrades and color/profile matching.)

Cities We Serve

Fast scheduling after hail or high winds. Free inspection.

Dallas roofing company performing asphalt shingle roof repair after hail
Adjuster-led roof re-inspection documenting hail damage in Dallas
Wind-lifted shingles and ridge cap damage—Fort Worth home

How Our Proven Process Works

Free Inspection & Policy Review

Support at Every Step You Choose

Insurance
Support

Roof Repair or Replacement

Strong Documentation & Photos

Peace of Mind + Warranty

READY TO GET STARTED?

FAQ

Why was my roof claim denied?
Often: insufficient documentation, wear-and-tear determinations, pre-existing damage, or below-deductible estimates. A second, evidence-rich inspection can change outcomes when storm damage exists.
Can a denied roof claim be approved later?
Yes. With stronger documentation, some denials are reversed on re-inspection, dispute, or appraisal. We supply the photos, video, and contractor estimate you can submit. (We’re not public adjusters.)
What should I do right now?

Stay safe, photograph what you can, and book a free inspection so we can build an evidence package tied to code and manufacturer specs.

Is REC Roofing allowed to “handle my claim”?

We do not act as public adjusters. Texas law prohibits contractors from acting as or advertising as public adjusters while performing contracting services. We provide professional inspections, documentation, and estimates you can use with your insurer or a licensed PA/attorney.

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